FAQ




What is a virtual conference?
A virtual conference is hosted entirely over the Internet. It will allow attendees to access live and hear presentations from their computers. Attendees participate through a conference website designed specifically for the virtual conference. The site is where you will watch conference presentations and participate with questions and comments in real time.
What are the technical requirements needed to participate?
To participate, you need an Internet connection and web browser. For the best viewing experience, we recommend that you join the conference using a supported internet browser, which includes Google Chrome, Firefox, and Safari. Internet Explorer is not recommended as some functions, such as chat, are not fully supported.

We'll be streaming in HD but some computers and internet connections may quickly auto-adjust to a lower resolution stream. If you experience buffering or issues with viewing the video stream, you may have a better viewing experience by reducing the quality to SD manually. 
What happens once I register?
Once you register, you will receive an email with detailed instructions on how to connect to the conference.
Will I have access to the recordings and materials?
All conference sessions will be recorded and posted on this site at the end of the event, so you can view all Virtual Conference sessions at your convenience.
What time does the conference start each day?
The GT20 online conference schedule can be found HERE.
I am a presenter/speaker, what should I do?
We will contact you directly regarding your participation in the program.
Who do I contact with further questions?
If you have any questions, please email info@globaltoronto.orgPlease select the most relevant subject for your query and a member of our team will get back to you as soon as possible.
Is there a Registration Fee to attend Global Toronto 2020?
Yes, the fee is $75 and includes applicable tax.
Can I pay a fraction of the Fee to attend one panel/webinar/day of GT20?
We are not offering an a-la-carte-style approach to registration. There is one fee for access to the entire event.
What does the Fee cover?
Registration covers access to all of the 52 activities occurring over the course of GT20’s five days (Breakout Sessions are subject to capacity), and to a password-protected database of all Participants. Through the GT20 platform’s chat function, Participants can connect with one another during the conference, and interact with Panel, Webinar, Network, and Spotlight presenters.
Doesn’t GT receive funding from several levels of government, and sponsors?
Revenues from registration are an important piece of our overall financial puzzle.

GT is extremely fortunate to have a network of agencies, partners, and sponsors whose contributions, financial and otherwise, enable us to produce this event. We are committed to ensuring that GT20 contributors – the Jury-selected Artists, the Jury, GT20 Contributors (panelists, presenters, etc), our team, and others – are remunerated for the time, preparation, and energy required of their participation, particularly in these difficult times.
Why are you charging a Registration Fee when so much online is free?
Revenues from registration are an important piece of our overall financial puzzle, helping to pay for the people, services, and technology required to make it all happen. GT20 offers not only an engaging, exciting, and enlightening five days of programming, but access to a community of forward-thinking music professionals that we think adds up to a value much higher than the $75 price tag.
There is a lot on offer at GT20 that I know would help my career, but $75 is way out of my budget.
As an event dedicated to moving the sector forward through collaborative and communal conversations, we are committed to the inclusion of all who believe they can benefit from attendance. Please contact us via our CONTACT page to discuss an arrangement for a reduced or waived fee.
You’re asking for donations, too?
Small World Music, the producer of GT20, is a non-profit charitable organization founded in 1997 and dedicated to harnessing the power of music to break down barriers. Participants who have the means do so may choose to support this work through donations, and we are grateful to those who have the means to contribute. Canadians donating $20 or more will receive a tax receipt. More info: smallworldmusic.com
What devices can I watch the service on?

The service is designed and supported for viewing on PC, Android phones and tablets, and iOS phones and tablets. The site is responsively designed and can be viewed on a variety of screen sizes. You may cast to a TV using an Android device for Google Chromecast, or an Apple device for Apple TV.

What kind of Internet connection do I need?

Our live internet video streams are delivered via adaptive streaming technologies. We currently deliver video at bitrates ranging from 400kbps to 4,500kbps. Most commercially available ADSL and cable connections should provide sufficient bandwidth for a quality viewing experience.

In order to view a video cast to a large screen TV, a minimum of 5Mbps download speed is recommended. Note that streaming via mobile connections consumes a lot of bandwidth. It is recommended that you consume video content over wired or WIFI connections. Shared hotspots may not provide you with sufficient bandwidth to have a reliable streaming experience.

How do I Cast the video to my TV?

There are there are a few ways to get the content onto a large screen TV:

  1. In order to Chromecast, you need to have a Google Chromecast dongle connected to your TV. Once the Chromecast device is connected to your local home network, you will see a "casting" icon in the player. Press the icon and the video will be displayed on your connect TV. For further information on how to Chromecast visit https://support.google.com/chromecast/answer/6006232?hl=en-CA
  2. To use AirPlay, you will require an Apple TV device connect to your TV and local network. Once this is set up, you will see the option on your iOS device (iPhone, IPad or Mac) to Airplay. For further information visit https://support.apple.com/en-ca/HT204289
  3. If you do not have a wireless device that supports Chromecast or Airplay, you can use an HDMI (or similar connection) on your PC or laptop to display on a TV. For further information visit http://www.techadvisor.co.uk/how-to/laptop/how-connect-laptop-tv-3280787/

New casting technologies are evolving at a rapid pace. Your devices may have their own propriety casting capabilities. Please be advised that due to the rapid changes in technology we are unable to warrant that third -party casting technologies will work with the system.

Casting is supported in Google Chrome (Android and Desktop) via Chromecast and in Safari (iOS and mac OS) via Airplay. At present, no other Casting configurations are officially supported in any other browsers.